Taking a seat in an empty examining room, she passed the time waiting for the doctor by counting the tiles on the wall. “Get a grip,” she admonished herself, “this is just a consultation, nothing’s going to happen today,” but then she went back to counting the tiles. A few minutes passed before Dr. Williams arrived, but when he did finally come in, he immediately made her feel comfortable with his easy manner and casual conversation.
“Well, Carole,” he began, “I see from your chart that you’re thinking about having breast reduction surgery, not a common request I must admit. We usually have patients who want to go in the other direction.”